The One Way Small Hospitals Can Succeed
Small hospitals are crucial in providing high-quality care to patients. Hospitals are especially vital in rural areas where healthcare is at a premium. Over the years, these same small hospitals have been closing at concerning rates. Unfortunately, some of these closures have been down to operational lapses. Efficient case management is one way that small hospitals can survive and even thrive.
Understanding case management
When someone enters a hospital, the person must be treated and coordinated in a practical, yet efficient way. Case management is the proper triage of all patients, known as cases, upon entry. Case management ensures patients get the right information and treatment at the right time. The process can span beyond the ER to recovery and discharge. The responsibility of case management falls under a nurse or case manager. However, the process covers nurses, doctors, and staff working together for a smooth patient experience. If case management is inefficient, small hospitals are at risk of losing value in several ways.
A better bottom line
Cost is always a concern for small hospitals. With small budgets and rising costs, every dollar counts. Inefficient case management hurts in more ways than one. For instance, if a patient gets admitted for the wrong issue, this costs time and money. Small hospitals also depend on insurance reimbursement. Medicare pays out billions for incorrect admissions and unnecessary care. These errors can especially hurt small hospitals with a small staff. Case management can keep the hospital doors open.
Faster turnaround time
An efficient team ensures each patient gets the right treatment. Organizations can reduce, yet strengthen the continuum of care. The continuum of care is the life cycle of a patient from admission to discharge. With proper case management, patients can go through the system faster. More importantly, hospitals identify and treat the right issue sooner.
Help find operational leaks.
With case management running smoothly, hospital management can easily find operational leaks. Hospitals can schedule reliable managers at peak hours for maximum impact, and invest in training staff. Furthermore, small hospitals can use telecase management to plug the gaps. These teams use remote solutions to coordinate and triage patients 24/7.
Decrease LWBS and repeat visits
Leave without being seen (LWBS) rates are a measure of a capable hospital. As the name implies, this is when someone willingly leaves the hospital before seeing a healthcare provider. Proper case management reduces this number. Patients will be educated on wait times and steps to take while in the ER. On the other hand, patients who return after hospital care is another measure of service. By assessing and coordinating patients right the first time, small hospitals reduce 72-hour return visits.
Step up case management today
Proper case management can be the edge small hospitals need. The right administration increases productivity and patient satisfaction. Case management adds direct value to metrics like cost, leave without being seen rates, and repeat visits. Solutions like remote case management provide consistent, accurate care at a lower price. Look at the performance of case management in the hospital to transform performance today.