Part of ESS’ program management, we have an array of services, consultation and on-site or on-line educational training for physicians and case management professionals. Clinical leadership, facility input or a documentation audit may reveal opportunities for improvement at your facility.
Admission Review
- Remote case management support 24/7 for guideline review for admissions
- Confirm appropriateness of admissions
- Capture appropriate admissions
- Improve level of care determinations
Documentation Support
- Training physicians on Physician certification
- Supporting level of care
- Minimizing RAC vulnerabilities
Policy/Procedure Support
- Condition Code 44
- Post-discharge Reviews
- Physician Certification
RAC Preparedness Audits
Mock RAC audits to determine a facilities vulnerabilities for RAC denials. Subsequent recommendations for improvement to minimize the potential for denials.
RAC Appeals
- Complete RAC appeal process management through three levels of appeal.
- Support the organizations internal RAC appeal process with expert review and letters of support.
Discharge Follow-Up Calls
Phone call follow up for discharged patients to confirm that they have full understanding of their discharge plan to reduce readmissions
*Note: service and/or training costs may not be included within facility contract.
Our Programs
What Our Clients Say
Betsy Briscoe, CEO
Memorial Hospital - Seminole TX
"We have worked with Emergency Staffing Solutions since 2005 and we are quite satisfied with the quality of services they provide. The support staff is very accommodating to the hospital's needs and the needs of our local physicians. Shelley Stewart, Director of Client Relations, is our primary contact and she is a joy to work with. Shelley is quick to help and visits regularly to ensure that ESS is meeting our expectations. Overall, we are very satisfied with ESS and I highly recommend them for your ER staffing needs. If you would like to visit with me personally regarding Emergency Staffing Solutions quality service, feel free to call me at (432) 758-4898."
Phillip K Gilmore FACHE, CEO
Ashley County Medical Center - Crossett AR | 05.10.2011
"Emergency Staffing Solutions (ESS) has been staffing the Emergency Department of Ashley County Medical Center for several years providing 24 hour, 7 day a week coverage. ESS staff are very responsive to our needs and our requests. The Emergency Department Medical Staff proves to be very professional, capable, ethical and easy to work with in their roles. Management staff of ESS have worked diligently with us to improve quality care and patient satisfaction in our Emergency Department. Quality, timeliness and patient satisfaction are all important factors to consider in providing Emergency Department staffing and I have found ESS working diligently to orient the professional staff to the proper goals. I am pleased to offer my recommendation of ESS for consideration in other hospital Emergency Departments at this time. I welcome any questions about this service provided by ESS by having you contact me at (870) 364-1271."
