Our Hospitalist and Inpatient Program
A strong inpatient program is the key to maximizing and removing potential barriers to admissions from the emergency room and enhancing overall patient care and experience. Our inpatient program was born from a desire for consistent, full-time patient care through the duration of a hospital event.
Each of our partners have assigned account managers for onsite monthly benchmarking and clinical monitoring.
ESS Hospitalists coordinate directly with ED and case managers to ensure all acceptable patients are captured 24/7/365. This includes all unassigned patients.
Experience and Satisfaction
More frequent communication from hospitalists to patients and family builds trust and overall satisfaction. ESS has proprietary patient satisfaction measuring tools to collect, manage and analyze ED/inpatient HCAHPS-approved satisfaction scores. Higher acuity patients are better served, as well.
Staff experiences streamlined and more coordinated care, enhanced communication and improved workflow.
Primary Care Physicians
Physicians will be more effective in their own practices, no longer needing to worry about poaching of patients, late night/weekend interruptions and enjoy efficient and enhanced patient updates. A better quality of life.
The financial benefits are realized from performance and volume maximization across the board. Increased Admissions, Reduced LOS, utilization management, strong clinical leadership, reporting and technology all work together for a more profitable facility.
Billing and Collections
Electronic billing and receipt posting are utilized for maximization of the Revenue Cycle process.
Technology & Tools
IngeniusMed helps track patients, capture appropriate billing and alerts the physician to important metrics that need to be captured related to specific diagnoses. It also aids in building metrics for quality assurance and utilization.
Additional Physician Utilization
ESS tailors each program to find ways to further improve ROI including providing additional clinical support for programs like occupational medicine etc.