Founder and Chief Executive Officer
Ron has more than 30 years of experience in emergency medicine administration and practice management. He believes the cornerstone of our success is the commitment to quality patient care and professionalism. Ron has constructed an exceptionally strong leadership team to collaborate with hospital clients on key decisions. Ron and his team have provided high quality care to low and mid-volume emergency rooms across the country since 2001. Rons experience extends to Hospitalist medicine where he has been involved with hospitalist practice management for over 15 years in, at the onset of hospitalist care in rural and suburban hospitals. Rons primary company objective is to provide our clients and physicians with immediate attention and prompt responses to issues.
Chief Operating Officer
Shonda has been with ESS since its inception in 2001 and has been a key player in the companys growth and success. Her 20 years of experience in Emergency Department and Hospitalist program management have focused on rural and suburban facilities, including critical access hospitals. Her main goal is working with each client to assess specific needs and to define and coordinate the operational support allocated to that hospital. Shonda oversees all operational departments including recruiting, credentialing, and scheduling and is in constant communication with internal teams and hospital administration to ensure operational synchronization. Shonda continues to function as a site manager for a number of ESS facilities.
Chief Medical Officer
Dr. David Ficklen obtained his Doctorate of Medicine from the University of Texas Medical Branch in Galveston and completed a residency in Internal Medicine at Wake Forest University. Dr. Ficklen has 20 years of practice experience in hospital and clinic settings. He served as Chief Medical Officer of a Texas Hospital where he developed a strong interest in developing case management programs. Additionally, Dr. Ficklen served as an Associate and Assistant Professor of Health at Sam Houston State University where he discovered a passion for educating. In 2011, Dr. Ficklen started Case Management Innovations and has been dedicated to supporting smaller, rural hospitals in the areas of case management and utilization management. Dr. Ficklens experience as a practitioner, consultant, administrator and educator brings a unique perspective to our company.
Vice President of Business Development
Brian Haught is the Business Development Vice President for HCC. Brian has over 5 years of healthcare sales and recruiting experience and has proven success partnering with healthcare executives to develop specific programs. Brian’s specialties are Account Management, Marketing, and Development. Brian drives the development of new business and clients and maintains his focus on building partnerships.
Vice President of Client Relations
Valerie is well-versed in all national and state credentialing requirements. In her 5 years experience with ESS, she has been fundamental in implementing current operational policies and procedures. Valeries intimate knowledge of industry standards combined with a hands-on approach to management always produces physicians who are qualified to each hospitals specific standards. Fluent in all aspects of Operations, Valerie is ESS’ go-to resource for scheduling and credentialing training issues. Valerie is a site manager for a number of ESS facilities.